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Betting Rules
General betting conditions
You must be legally entitled to use online gambling services in your location. Players in Australia should check the laws that apply to them before using the site. You are responsible for ensuring that online gambling is permitted where you are located and for complying with any age, identity, payment and account requirements. Justcasino may restrict access where a player is not eligible to participate.
A player must provide accurate, current and complete information when creating and maintaining an account. An account is intended for the individual named on it and should not be shared, transferred, sold or used by another person. You are responsible for protecting your login details and for notifying the operator if you believe that your account has been accessed without permission. Activity completed through an account may be treated as having been authorised by the account holder unless there is evidence of unauthorised use.
Bets may only be placed through the approved betting interface and using the available payment methods. The minimum and maximum stake, available markets, permitted bet types and other conditions may vary. These details are displayed on the relevant page or at the time of placing a wager. You should review all selections, odds, stake details and possible returns before confirming a bet.
- Only one person may use an individual player account.
- Players must meet the applicable minimum age requirement.
- You must not use an account for unlawful activity, fraud, money laundering or unauthorised payment activity.
- You must not attempt to interfere with the website, betting software, game systems or settlement processes.
- Automated tools, bots, scraping, collusion and other methods designed to obtain an unfair advantage may be prohibited.
- You should keep your account information and payment details secure and up to date.
Justcasino may carry out identity, age, payment and security checks. A wager, payment or withdrawal may be held while a check is completed. If information cannot be verified, or if activity appears inconsistent with these rules, the operator may take action under the applicable Terms and Conditions.
Placing and confirming bets
A bet is normally submitted by selecting the desired market or game option, entering the stake and confirming the wager. A bet is accepted only when the system records it and provides an on-screen confirmation or other clear record. A selection placed in a bet slip but not confirmed is not necessarily a completed bet. You should retain the confirmation details for your own records and check your account history if you are unsure whether a wager was accepted.
Prices, odds, game information and market availability may change before a wager is accepted. In some circumstances, the system may display a changed price and ask you to confirm it. A bet is settled using the price and terms recorded at the time the wager is accepted, subject to any applicable correction or voiding rule. Justcasino is not responsible for a bet that was not successfully submitted because of an interruption, device issue, connection failure or other technical problem.
You should check every bet carefully before confirming it. This includes the event or game, selection, market, stake, odds, combination, each-way or other available option, and any displayed return. Once accepted, a bet may not be changed or cancelled unless the relevant rules expressly allow it. Requests made through informal channels, including messages or social media, may not cancel an accepted wager.
Bets that may be refused or limited
The operator may refuse, limit or suspend a wager where required for legal, regulatory, technical, security or operational reasons. This may include situations involving unusual activity, suspected error, a market being unavailable, an event being changed, or a bet being submitted after the relevant closing time. Any action taken will be handled in accordance with the applicable account and betting terms.
If a material error affects a displayed price, result, market description, handicap, score or other important detail, the affected wager may be corrected, recalculated or voided in line with the published rules. A material error can include an obvious pricing mistake, an incorrect market status or a technical display problem. The operator will consider the circumstances and the information available when the bet was placed.
Results, settlement and bet outcomes
Bets are settled using the official result or outcome applicable to the relevant sport, event, game or market. The settlement method may depend on the market rules, including whether the outcome is determined at the end of normal time, after extra time, after a particular round, or according to a specified game result. The rules shown for the market take priority over general descriptions where they provide a different settlement method.
A result may be updated if the official information is corrected or if an applicable authority changes the recorded outcome. Any resulting adjustment to a balance or bet status will be made in accordance with the relevant rules. You should not assume that an early or unofficial result is final. Where an event is abandoned, postponed, interrupted, cancelled or materially changed, the market rules determine whether the bet stands, is carried forward, or is declared void.
Different bet types have different requirements. A single bet depends on one selection. A multiple or combination bet depends on the rules applying to every leg or selection. Some bets may be partially settled where a market provides for that outcome, while others may be void if one or more required selections do not have a valid result. The specific market information should always be checked before placing the wager.
- A winning bet is credited according to the accepted odds or applicable game rules.
- A losing bet is settled in accordance with the recorded result and stake conditions.
- A void bet normally does not qualify as a winning or losing selection, subject to the relevant bet type.
- A cancelled or unavailable market may be treated under the rules displayed for that market.
- Any applicable taxes, fees, payment conditions or account adjustments are handled under the relevant Terms and Conditions.
- Settlement records shown in the account history should be checked and retained if you wish to raise a query.
Where the result or settlement of a wager is unclear, you should review the market rules and account history first. A question or complaint should be raised through the available support channel, with the bet reference, date and relevant details where possible. Providing complete information can help the operator review the matter efficiently.
Postponed, cancelled or interrupted events
An event may be postponed, abandoned, cancelled or interrupted for reasons outside the operator's control. The treatment of bets will depend on the published rules for the relevant market and bet type. Some wagers may remain valid if the event is completed within the applicable conditions, while others may be declared void. A change to the venue, participants, format or scheduled time may also affect settlement.
Responsible betting and rule changes
Gambling should be treated as entertainment, not as a way to make money or recover losses. Only bet with money you can afford to lose, set a budget before you start and avoid increasing your stake because of a previous result. Never gamble while under the influence of alcohol or other substances, and do not borrow money to gamble. The outcome of a bet is uncertain, and no strategy can guarantee a win.
- Set personal deposit, spending or time limits where these tools are available.
- Take regular breaks and keep track of how much time and money you spend.
- Do not chase losses or place bets to deal with stress, financial pressure or personal problems.
- Consider taking a break or requesting account restrictions if gambling no longer feels enjoyable.
- Seek independent support if you are concerned about your gambling or someone else's gambling.
- If you are under the applicable legal age, do not use the site or place a wager.
Justcasino may update these Betting Rules to reflect changes to the website, available products, technology, legal requirements or operational processes. The current version published on the site applies from the date stated or from the time it is made available, subject to any notice required by law. You should review the rules regularly, particularly before placing a new type of bet.
If there is a conflict between these general rules and a specific market rule, promotion condition or game rule, the more specific rule will generally apply to that wager, unless the applicable Terms and Conditions state otherwise. If any part of these rules is found to be invalid or unenforceable, the remaining provisions will continue to apply. By continuing to use Justcasino after a rule update, you acknowledge that you have had an opportunity to review the revised information.
If you do not understand a rule, do not place the bet until you have reviewed the available information or contacted support through the approved channel. Keeping a record of bet confirmations, account activity and relevant market details may assist if you need to ask a question or make a complaint. These rules are intended to provide general information and do not replace the legal terms that apply to your account and use of the service.