Welcome Package

Up to $5,000 + 400 Free Spins

Across your first five deposits

Contact Justcasino

Need help with your Justcasino account? Contact our support team at support@justcasinocasino.wtf. We aim to make it straightforward to get assistance with general questions, account access, payments and safer gambling support.
Justcasino holds a Curaçao Gaming Authority licence, reference OGL/2024/164/0246, issued to operator Just Entertainment B.V. Games are certified by iTechLabs and the site runs SSL encryption with firewall-based access controls.

How to get in touch

For assistance, send an email to support@justcasinocasino.wtf. Please use the email address linked to your account where possible, as this can help our team understand and process your request. Support is available for questions relating to:

  • Account access, profile details and verification questions
  • Deposits, withdrawals and payment-related concerns
  • Bonus terms, eligibility and general promotion questions
  • Technical problems, errors or difficulties using the website
  • Responsible gambling tools, account restrictions or support requests

To help us respond efficiently, include your account email address or username, a short description of the issue and any relevant screenshots if they help explain the problem. Do not send passwords, full payment card details or other sensitive security information by email.

Please allow our team time to review your message. We usually reply within 24 hours, although response times can vary depending on the subject and the information needed to investigate it. If your question concerns a transaction or verification matter, providing clear and complete details at the outset may help avoid unnecessary delays.